Crafting Experiences,
Building Stories
We believe that every product tells a story. Our mission is to curate exceptional items that blend timeless design with modern functionality, creating meaningful connections between people and the things they love.
Our Story
Physical Store Ltd represents the evolution of retail in the digital age. Founded in 2022, we've built a company that combines the best of physical and online shopping experiences. As a UK-registered company, we're committed to serving our customers with integrity, quality products, and exceptional service that reflects British values of fairness and excellence.
Company Formation
Physical Store Ltd was officially incorporated in England and Wales (Company Number: 14879273), with a vision to revolutionize retail.
First Location
Opened our flagship store in London, creating an innovative retail experience that bridges physical and digital shopping.
Digital Platform
Launched our comprehensive e-commerce platform, making our curated collection accessible across the UK and beyond.
Sustainable Growth
Committed to sustainable practices, implementing eco-friendly packaging and carbon-neutral delivery options throughout the UK.
Our Impact in Numbers
These numbers represent more than statistics—they reflect the trust our customers place in us and the community we've built together.
Happy Customers
Curated Products
Customer Satisfaction
Countries Served
Growing Together
Every number tells a story of connection, quality, and trust. From our first customer to our latest product launch, we're committed to maintaining the personal touch that makes shopping with us special. Our growth is measured not just in sales, but in the relationships we build and the positive impact we create.
Our Values
These core principles guide every decision we make and shape the way we interact with our customers, partners, and community.
Customer First
Every decision we make starts with our customers. We listen, we care, and we deliver experiences that exceed expectations.
Quality Excellence
We curate only the finest products, working with artisans and brands who share our commitment to exceptional craftsmanship.
Sustainability
We believe in responsible business practices, supporting eco-friendly products and sustainable manufacturing processes.
Trust & Integrity
Transparency in everything we do. From product sourcing to customer service, we build relationships based on honesty and reliability.
Our Mission
To create a world where beautiful, functional, and sustainable products are accessible to everyone. We bridge the gap between exceptional makers and conscious consumers, fostering a community that values quality, craftsmanship, and positive impact.
Join Our Journey
Be part of a community that values quality, sustainability, and meaningful design. Together, we're creating a better future through conscious consumption.
Meet Our Team
The passionate individuals behind Physical Store. Each bringing unique expertise and shared commitment to exceptional customer experiences.
Sarah Chen
Founder & CEO
Passionate about connecting people with beautiful, functional design. 10+ years in retail and product curation.
Marcus Rodriguez
Head of Product
Expert in product development and supplier relationships. Ensures every item meets our quality standards.
Emily Watson
Creative Director
Brings visual stories to life through design and photography. Creates the aesthetic that defines our brand.
David Kim
Technology Lead
Builds the digital experiences that make shopping seamless. Full-stack developer with a passion for UX.
Lisa Thompson
Customer Experience
Ensures every customer interaction is exceptional. Leads our support team with empathy and expertise.
Alex Johnson
Sustainability Officer
Champions our environmental initiatives and partners with eco-conscious brands to build a sustainable future.
Join Our Growing Team
We're always looking for talented individuals who share our passion for quality, sustainability, and exceptional customer experiences.
View Open Positions